1. The Watch 24 BD Authenticity Promise
Every timepiece sold by Watch 24 BD is 100% authentic, brand-new, and sourced from official regional distributors. We never deal in grey-market products, parallel imports with voided warranties, refurbished models, or replicas.
What comes inside your box:
- ✓ Official original manufacturer presentation box & inner cushion
- ✓ Authenticity certificate / warranty card with matched serial numbers
- ✓ Original manufacturer instruction manual and user guide
- ✓ Official Watch 24 BD purchase invoice with IMEI/Serial tracking
2. Warranty Duration by Brand
Swiss Timepieces (Tissot, etc.)
2 Years Official International & Domestic Warranty covering mechanical/quartz movement defects.
Japanese Timepieces (Seiko, Orient, Citizen)
1 to 2 Years Official Brand Warranty covering automatic caliber movements and hands.
Casio & G-Shock
1 to 2 Years Official Service Warranty covering Tough Solar cells, digital modules, and internal circuitry.
Fashion Brands (Fossil, Armani)
1 to 2 Years Official Warranty on movement mechanics.
3. How to Claim Warranty
To initiate a warranty claim, bring your watch along with the original warranty card and invoice to any of our three physical showrooms in Dhaka (Dhanmondi, Gulshan, or Shyamoli), or contact our hotline at +880 1868-686630 for nationwide courier pickup.